KOMPETENSI KOMUNIKASI DARING KENISCAYAAN DI ERA DIGITAL

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Dasrun Hidayat

Abstract

Online communication competence is one of the aspects needed when communicating online or communication based on internet technology. Online communication is increasingly unavoidable when the world including Indonesia is fighting the COVID-19 outbreak. Almost all activities are carried out online, such as work and study. However, the situation forcing people to communicate online to date still leaves obstacles. Starting from technical to non-technical obstacles. Technics such as poor network, geographic location that cannot reach signals, and quota costs. Non-technical obstacles occur when the community's ability to technology is minimal and it is difficult to build communication competencies. These obstacles have even resulted in victims, such as depression and dropping out of school. This situation allegedly occurred because students could not participate in online learning due to poor communication processes. Based on this background, this article discusses online communication competencies that are commonly used today, especially during the pandemic period and when the public realizes that the current situation is a portrait of a disruptive era, an era known as the era of digital technology use. This article is an overview of the results of previous research related to crisis management in education. However, this article focuses on communication competence as one of the research findings. To review these findings, researchers used a descriptive approach with literature studies. Based on the results of the analysis of phenomena and literature, the writer explains that online communication competence includes several aspects, namely empathy, good faith, adaptation, interaction, and the ability to manage communication. These aspects are divided into three elements, namely elements of affection, emotions, elements of cognition, and elements of behavior. In principle, online communication competence is not too different from face-to-face communication competence. However, the elements of affection, emotions consisting of empathy and good faith are the main emphasis as a starting point in building online communication competencies which are a necessity in the digital era.

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How to Cite
Hidayat, D. (2021). KOMPETENSI KOMUNIKASI DARING KENISCAYAAN DI ERA DIGITAL. Jurnal Komunikasi Media Dan Budaya, 1(1), 18–26. Retrieved from https://jurnal.aspikomjabar.org/index.php/jaj/article/view/6

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